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Your Industry

  • Overview

    Offer your customers fast, secure and seamless payments with our specialized solutions for every industry.

  • Retail

    Drive growth and customer loyalty with consistently positive payment experiences in-store and online.

  • Restaurants

    Deliver smart and flexible payment experiences with our solutions for all businesses in the restaurant industry, from QSR to fine dining.

  • Professional and Specialty Services

    Securely accept customer payments for your clients or patients in-person, online or on-the-go to ensure predictable cashflow.

  • Travel and Hospitality

    Handle the complexity of travel bookings with our secure solutions for everything from check-ins and check-outs to operations management.

Payment industry

Payment Solutions

Solutions

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Sales

Monday - Friday

9:00 AM - 8:00 PM EST

1-866-325-3281

alt

Customer Service

Available 24/7

1-866-508-5856

Form Ends
alt

Sales

Monday - Friday

9:00 AM - 8:00 PM EST

1-866-325-3281

alt

Customer Service

Available 24/7

1-866-508-5856

Form Ends
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866-325-3281

Sales Monday-Friday

phone icon
866-508-5856

Customer Service 24/7

Start Taking Payments phone icon 866-325-3281
Elavon's Multi-Currency Conversion (MCC) System

Expand your options for lowering costs

Credit Card Surcharge provides you with the opportunity to lower your payment acceptance costs, improving your bottom line.

By adding an additional percentage-based fee to a customer's credit card transactions, you no longer have to limit which credit cards you accept at your business as you will now be able to cover, or partially offset, the acceptance cost of credit card transactions.

Typical surcharge verticals

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Home services

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Automotive services

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Personal services

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Restaurants

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Retail

How does it work?

When a cardholder is making a payment with their credit card, they will be see the surcharge fee on the payment screen. The cardholder will then have the opportunity to accept the fee or change their method of payment.

If they accept the fee, the surcharge is applied to the purchase. If they do not accept the fee, they will avoid the surcharge fee by using another payment method.

The surcharge fee will not be displayed if the cardholder uses a different payment method, such as a debit card or pre-paid card.

What you need to know

  • Available surcharge rates - the rate that you and your cardholder pay - are 2.0%, 2.25%, and 2.4% of the purchase price.
  • You pay a flat rate of 1.65% + $0.10 for Visa Debit, MasterCard Debit and Discover Debit transactions (American Express is excluded) and $0.10 for Interac debit.
  • This solution is only available on credit cards (Visa, Mastercard and Discover), not debit cards.
  • Disclosures must be present at the point of entry, point of sale, and during the transaction. Physical signage will be provided by Elavon.
  • Credit Card Surcharge is not available in Quebec

Credit Card Surcharge is only supported on Converge

  • Link/2500, Lane/3000, Lane/5000, iPP320, iSC250, iCMP

    •  

    Virtual Terminal               Converge API
    (Moto/POS)  
    • Hosted Payment 
    • iPP320
    		  
    • XML API
    • iSC250
    		  
    • Checkout.JS
    • Link/2500
    		  
    • Buy Button
    • iCMP
    		    
Examples of credit card surcharging Examples with a surcharge of 2.4% (2.0% and 2.25% also available)

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Sales

Monday - Friday

9:00 AM - 8:00 PM EST

1 866 325-3281

 

 

Current Customers

24/7/365

1 866 508-5856

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Your privacy is important to us. By clicking 'Submit your request' you agree to our Terms and that Elavon Canada may collect, store, and use the information that you have provided to us in order to contact you to discuss your application and the products and services of Elavon Canada.

Terms and Conditions

1Certain provincial or local laws may restrict or limit the amount or applicability of the merchants' surcharge percentage. Although we offer credit card surcharging in most provinces, merchants are responsible for determining the legality of surcharging in their provinces, and merchants are solely liable if their surcharge practices are found to be unlawful. Credit card surcharge applies to credit card only, not available on debit card or prepaid card transactions. Credit card surcharge is not available in Quebec.

Copyright © Elavon Canada Company. All rights reserved. Elavon is a trademark in the United States and/or other countries. All rights reserved. All features and specifications are subject to change without notice. This document is prepared by Elavon as a service for its customers. The information discussed is general in nature and may not apply to your specific situation.

® Registered trademark of Price Costco International, Inc. used under license.